Privacy Policy

WoodlandsStudio Privacy policy

 

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for two reasons: to process your order. When we print off an order form, we may need it in hard copy format to follow your instructions when painting your plaque in the studio. If you do submit personal information by ordering products you can be assured that we will use your personal information only to support your continuing relationship with Woodlands Studio. In which case it is kept in a locked filing cabinet for a period of 6 months as a reference. This will include photos of plaques you have sent us to clarify style, text and layout of your existing plaque. It is then destroyed.

Secondly, if you have given us permission to store your name and email address because you want to be notified when a newsletter is ready or if you email us with an enquiry. In most cases, this means we will keep your information for as long as you continue to order extra hangers and for a reasonable period afterwards if you stop doing so, to see if you want to finish your collection. When your collection is complete simply email us if you wish to end the relationship with us.

Woodlands Studio follows industry standard encryption of data in transit, for example, access to Woodlands Studio web site is covered by HTTPS. If you are shopping from outside the Uk then your card company will convert the currency for you- we invoice out in Pounds Sterling. Your card details are safe as we only use payment gateways with the highest security (WorldPay/Paypal). We do not personally store any details.

 

Our web site is hosted by Heart International internet (part of Go Daddy and Host EuropeGroup). Heart International is fully GDPR compliant.

 

Although our website does not use cookies, we do use a third party provider (Mailchimp) to securely store any contact information and run our newsletter. We chose this company as they are a well known global company that specializes in securely managing data. This company is fully compliant with GDPR regulations and does use cookies and analytics. For more information about cookies please see www.mailchimp.com

The type of information we collect about you includes:

Name

Address

Phone Number

Email Address

Credit/Debit card Details-if online these are scrambled and we never actually see them.

 

The personal information that we hold will be held securely and in accordance with our internal security policy and with the law.

Woodlands Studio reserves the right to amend or modify this Privacy Policy Statement at anytime and in response to changes in applicable data protection and privacy legislation. Any changes will be posted on this website and you will be deemed to have accepted changes to the Policy on your first use of the website, following the changes.

You can check, amend or have us delete any information that we hold about you by emailing us. Woodlandsstudio@hotmail.com

3. What is a Cookie?

When you enter a site your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a user visits their site in order to track traffic flows.

Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user.

NB: Even if you haven't set your computer to reject cookies you can still browse our site anonymously until such time as you attempt to purchase products or register for services.

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7. How to find and control your cookies

If you're using Netscape 6.0
On your Task Bar, click:
Edit, then
Preferences
Click on Advanced
Click on Cookies

If you're using Internet Explorer 6.0
Choose Tools, then
Internet Options
Click the Privacy Tab
Click on Custom Level
Click on the 'Advanced' button
Check the 'override automatic cookie handing' box and select Accept, Block or Prompt for action as appropriate.

If you're using Internet Explorer 5.0 or 5.5
Choose Tools, then
Internet Options
Click the Security tab
Click on Custom Level
Scroll down to the sixth option to see how cookies are handled by IE5 and change to Accept, Disable, or Prompt for action as appropriate.

If you're using Internet Explorer 4.0
Choose View, then
Internet Options
Click the Advanced tab
Scroll down to the yellow exclamation icon under Security and choose one of the three options to regulate your use of cookies.

In Internet Explorer 3.0
You can View, Options, Advanced, then click on the button that says Warn before Accepting Cookies.

If you're using Netscape Communicator 4.0
On your Task Bar, click:
Edit, then
Preferences
Click on Advanced
Set your options in the box that says Cookies.

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8. How do you know which of the sites you've visited use cookies?

If about us you're using Netscape 6.0
On your Task Bar, click:
Edit, then
Preferences
Click on Advanced
Click on Cookies
Click the View Cookies button

If you're using Internet Explorer 5.0 or 6.0
Choose Tools, then
Internet Options
Click the General tab
Click Settings
View Files

If you're using Internet Explorer 4.0
On your Task Bar, click:
View, then
Internet Options
Under the tab General (the default tab) click
Settings
View Files.

Internet Explorer 3.0
On your Task Bar, click:
View
Options
Advanced
View Files.

Netscape Communicator 4.0
Netscape bundles all cookies into one file on your hard drive. You'll need to find the file, which it calls Cookie.txt on Windows machines.

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9. How do you see your cookie code?


Just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

© Woodlands Studio 2002-2020
33 Carlton Drive
Leigh-on-Sea
Essex SS9 1DE
United Kingdom

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